Privacy Policy for Team Veterans LLC

Effective Date: 01/01/2025

At Team Veterans LLC, we are committed to protecting your privacy. This privacy policy outlines the personal information we may collect, the purposes for which it is used, and how we protect it. By using our services, you agree to the collection and use of information in accordance with this policy.

CALL 843-353-1418 or 843-400-3060. By contacting Team Veterans LLC via phone call, you consent to
receive phone calls in relation to your initial communication. You may opt out of receiving phone calls
at any time by replying STOP or by sending an email to [email protected].

TEXT 843-353-1418 or 843-400-3060. By contacting Team Veterans LLC via text, you consent to
receive informational text message responses in relation to your initial communication. Message
frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any
time by replying STOP or by sending an email to [email protected]. Reply HELP for Support.

1. Information We Collect

We collect several types of personal information to provide you with our pest control and termite services:

• Contact Information: We collect your name, phone number, email address, and physical address to communicate with you and provide our services.
• Service-Related Information: We collect details about the pest control or termite services requested, including service history, treatment plans, and property information.
• Account Information: To enhance your experience, we create customer accounts that may include usernames, passwords, and other login credentials for secure access to our services.
• Communication Records: We keep records of your interactions with us, including emails, text messages, and call logs to improve our service and communication.
• Marketing Preferences: We collect information about your preferences for receiving promotions, newsletters, and other marketing communications. You may opt-out at any time.
• Feedback and Reviews: We may collect feedback, testimonials, or survey responses to improve our services and customer satisfaction.
• Referral Information: We may collect information on how you found our business, including referral sources or promotional codes, to track the effectiveness of our marketing efforts.
• Legal or Compliance Information: We collect necessary legal or compliance-related information, such as signed service agreements or consent forms, to fulfill regulatory requirements.

2. Purposes for Which We Use Your Information

The personal information we collect is used for the following purposes:

• Service Fulfillment: To schedule, deliver, and provide the pest control or termite services requested.
• Communication: To communicate with you regarding service updates, inquiries, and support.
• Billing and Payment: To process payments, send invoices, and manage account balances.
• Marketing and Promotions: To send promotional materials, newsletters, and special offers based on your preferences.
• Customer Feedback and Improvement: To gather feedback, conduct surveys, and improve our services based on your experiences.
• Legal and Compliance: To comply with legal, regulatory, and contractual obligations, such as service agreements or consent forms.
• Referral Programs or Incentives: To track and manage referral programs, discounts, or incentives based on how you found our business.

3. Sharing of Customer Information

At Team Veterans LLC, we respect your privacy and are committed to protecting your personal information. We do not share your personal information with third parties, partners, or joint ventures for marketing or promotional purposes.

No Mobile Information Shared:
We will not share any mobile information with third parties or affiliates for marketing or promotional purposes.

Other Information:
For all other categories of personal information, except for text messaging originator opt-in data and consent, this information will not be shared with any third parties.

4. How We Protect Your Information

We implement various security measures to safeguard your personal information, including encryption, secure data storage, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications at any time
• Request the deletion of your personal data, subject to applicable laws

6. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this privacy policy or the information we collect, please contact us at:

Team Veterans LLC
📧 [email protected]
📞 843-353-1418

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Team Veterans Pest Control LLC, 4108 Carolina Commercial Drive #2, Myrtle Beach, SC 29579.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: South Carolina, United States.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Team Veterans Pest Control, accessible from https://teamveterans.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or the information we collect, please contact us at:

Team Veterans LLC
📧 [email protected]
📞 843-353-1418